At HeroPerks, we respect your rights and are committed to making it easy for you to understand and control how your data is used.

Your Data Rights

Under UK data protection law, you have the right to:

Access your data — request a copy of the personal data we hold about you.

Correct your data — ask us to update or fix any incorrect or incomplete information.

Request deletion — ask us to delete your personal data where there is no valid reason for us to keep it.

Restrict processing — ask us to limit how we use your data in certain circumstances.

Object to processing — object to the use of your data where we rely on legitimate interests (including marketing).

Data portability — request a copy of your data in a structured format to transfer to another provider.

Withdraw consent — where we rely on your consent (e.g. marketing), you can withdraw it at any time.

How to Make a Request

Making a request is simple. You can contact us by: [email protected]

Please include your name, the email address linked to your account, and the type of request you are making. This helps us respond quickly and securely.

What Happens Next

• We will acknowledge your request as soon as possible
• We may need to verify your identity to protect your data
• We aim to respond within one month, in line with legal requirements
• If your request is complex, we will keep you updated

There is usually no charge for making a request.

When We May Not Be Able to Comply

In some cases, we may not be able to fulfil a request, for example if we are legally required to keep certain data, the request would impact the rights of others, or the request is excessive or unfounded. If this applies, we will explain clearly why.

Complaints

If you’re unhappy with how we’ve handled your request, you have the right to raise a concern with the Information Commissioner’s Office (ICO). You can contact them via https://ico.org.uk.

Our Registration

HeroPerks (Employees Global Ltd) is registered with the Information Commissioner’s Office under registration number ZB574307.

Our Commitment

We are committed to handling all data rights requests fairly, transparently, and in line with UK data protection laws.

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Legal responsibility for the content on this page sits with Employees Global Ltd.