This Cookie Policy explains how cookies and similar technologies are used across the HeroPerks platform, including heroperks.co.uk and its subdomains such as members.heroperks.co.uk.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help the platform function correctly, remember your preferences, and provide information about how the platform is used.

Cookies may be either session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device for a set period or until deleted.

How cookies are used

Cookies are used to:

• Enable core platform functions such as security, navigation, and access to secure areas
• Remember your preferences and settings
• Understand how the platform is used so it can be improved

Managing your cookie preferences

Cookie preferences on the platform are managed through CookieYes. When you first visit, you can choose which categories of non-essential cookies to accept or reject. You can change your preferences at any time using the cookie preference centre, accessible via the footer links.

Essential cookies cannot be disabled as they are necessary for the platform to function. You can also control cookies through your browser settings, though disabling some cookies may affect how the platform works.

Cookies used on the platform

The table below lists the cookies currently in use, including their purpose, provider, and duration. It is maintained automatically and reflects the cookies active on the platform.

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Changes to this policy

This Cookie Policy may be updated from time to time to reflect changes in technology, law, or the operation of the platform. The date at the top of this page indicates when it was last updated.

For more information on how long data is retained, see the Data Retention Policy.

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